Shipping policy

We aim to deliver your order promptly and securely, with the option for local pickup.

Orders are processed within 3–5 business days. Shipping rates are calculated at checkout based on destination and weight. UK orders typically arrive within 5–7 business days, while international shipping times vary by location. Customers are responsible for any applicable duties or taxes on international orders. A tracking number will be provided once your order is dispatched.

Local pickup is available at Custom Lane, 1 Customs Wharf, Edinburgh. You will receive a notification when your order is ready for collection.

For any issues or questions, contact us at info@thegatheringhand.com